18 Replies Latest reply on Aug 30, 2009 4:27 PM by kingtabbykat

    Importing layered Illustrator files

    kingtabbykat

      Hello

       

      I'm on an Intel Power Mac. Premiere 4.1.0

       

      Importing layered Illustrator files does not work properly. It doesn't provide the pop up option box, to tell you what you want to do with the layers - either bring them in individually, or as a sequence, etc. All it does is simply imports the file with all the elements grouped in one file. Photoshop layered files are OK.

       

      I have done everything Adobe has suggested. Please see following -

       

      1. Done a disk permissions check, with disk utility

      2. Deleted all Premiere preference files.

      3) Uninstalled software

      4) Did a cleanup script (provided by adobe)

      5) Reinstalled software - to Premiere 4.0 (tried this version and still no good).

      6) Uninstalled and reinstalled, clean script, just to make sure (still no good)

      7) Upgraded again to premiere 4.1.0 (still no good)

       

      Has anyone had this problem before?

       

      Many thanks

      Danny

        • 1. Re: Importing layered Illustrator files
          Colin Brougham Level 6

          Just tried this, and you're correct--layered AI files import as a flattened, single layer, with no sequence option like you get for PSDs. This is either a case of a bug (file a bug report), or a case of a feature being sold that doesn't really exist. Hard to say which it is, but it is mentioned in the Help file.

          • 2. Re: Importing layered Illustrator files
            kingtabbykat Level 1

            Thanks for this. So, its not me doing something wrong here, thank goodness for that. Yes, Adobe clearly states this feature is supported.

            • 3. Re: Importing layered Illustrator files
              kingtabbykat Level 1

              Either way, this is very bad on Adobe - I have paid top dollar for this software and I expect it to work.

              • 4. Re: Importing layered Illustrator files
                the_wine_snob Level 9

                Though PrPro will Import AI files, I find the results to be very lacking.

                 

                I would Open the AI's in PS and create my Layers there, before doing a Save_As .PSD and Importing as a Sequence into PrPro.

                 

                Good luck,

                 

                Hunt

                • 5. Re: Importing layered Illustrator files
                  Colin Brougham Level 6

                  Expect to be frequently disappointed, then. Workarounds are pretty much the name of the game, and not just with Adobe's software.

                   

                  Incidentally, if you have After Effects, the layered AI files can be imported as a sequence.

                  • 6. Re: Importing layered Illustrator files
                    kingtabbykat Level 1

                    Thanks for the work arounds. I do know about these. Thanks anyway.

                     

                    I am very angry with Adobe. I have paid top dollar and I expect the software to work, especially when they are advertising this feature! This is not ethical  and leads you to buy the product, expecting it to work. I am looking into the trading act on this to see if I can report them!! Also, these work arounds are adding to my work load. I thought Adobe's philosophy is to reduce the work load!!!!!

                     

                    Come on Adobe, get your act together and play fair and correct this issue now. I am a freelance worker who can bearly afford this expensive software!

                    • 7. Re: Importing layered Illustrator files
                      the_wine_snob Level 9

                      Unfortunately, there is little, if any, Adobe presence in the forum.

                       

                      You'll have to take up the problems with Adobe directly. We're all just users here.

                       

                      Good luck,

                       

                      Hunt

                      • 8. Re: Importing layered Illustrator files
                        kingtabbykat Level 1

                        thanks, I have done.

                         

                        maybe they should come on here, as we, the users, are the most important people, and they will quickly resolve issues like this in the future.

                        • 9. Re: Importing layered Illustrator files
                          the_wine_snob Level 9

                          To get Adobe's attention, please fill in a FEATURE REQUEST. While they do not read these fora, they DO read their Feature Requests.

                           

                          I guess that I had never noticed this behavior, but as I said early on, I always bring all AI work into PS, before I Import into PrPro, so I had never tried Importing Layered AI's before.

                           

                          Good luck,

                           

                          Hunt

                          • 10. Re: Importing layered Illustrator files
                            kingtabbykat Level 1

                            thanks for that - I have reported this as a bug - this is already a feature because it states it in adobe's literature that you can import layered illustrator files.

                            • 11. Re: Importing layered Illustrator files
                              Ann Bens Adobe Community Professional & MVP

                              Unfortunately it is not a bug. When reading the Help carefully it states :Adobe Premiere Pro also imports Adobe® Illustrator® artwork or Photoshop® layered files.

                              One has never been able to import layered files from Ai. On import the image is rasterized, however it makes empty spaces into an alfa channel.

                              For rasterization you need a flat image.

                               

                               

                               

                              • 12. Re: Importing layered Illustrator files
                                kingtabbykat Level 1

                                Hello,


                                This is strange because if you look back in the thread to colin's comment, you will find a link to the Help, which clearly states the following -

                                 

                                "...you can import a layered Photoshop or Illustrator file as a sequence, enabling you to set up graphics in these applications and then import them into an Adobe Premiere Pro project."

                                 

                                 

                                Also, I have contacted Lynda.com training, to the guy who specialises in this software, and he states the following -

                                 

                                "I don't have an explanation for you at this point.
                                The CS4 User Guide / Help says:
                                In addition, you can import a layered Photoshop or Illustrator file as
                                a sequence, enabling you to set up graphics in these applications and
                                then import them into an Adobe Premiere Pro project...

                                 

                                I'll try to investigate further.."

                                • 13. Re: Importing layered Illustrator files
                                  Harm Millaard Level 7

                                  Maybe this is intentional from Adobes side. It looks good, but states:

                                   

                                  1. A layered Photoshop file, or

                                  2. An Illustrator file.

                                   

                                  The word 'layered' is missing from the second format. It could have been a lot clearer with the correct comma's in use, but I guess Adobe did not want that.

                                  • 14. Re: Importing layered Illustrator files
                                    kingtabbykat Level 1

                                    Hello,

                                     

                                    Thanks for your imput. The point is the comma is not there.

                                     

                                    Also, I have contacted Adobe support with this problem - why haven't they said that this feature is not supported??? Instead they advised me to do an uninstall and reinstall, etc, etc.

                                     

                                    Also, why are experts on lynda.com not saying this feature is not supported.

                                     

                                    I have come to the conclusion that this is a feature and its not working - it is a bug!

                                    • 15. Re: Importing layered Illustrator files
                                      Colin Brougham Level 6

                                      The problem is that the Help file, and any marketing literature for that matter, is not a good indication of what the software actually does or does not do. Danny, I realize that you want to torch Adobe HQ over this issue, but the fact of the matter is that mistakes happen. And I can guarantee you 100% that when you installed the software and accepted the EULA, you acknowledged that those mistakes do happen, whether they are software bugs or erroneously-advertised features, and you absolve Adobe of any liability. I'm certainly not suggesting complacency--feel free to call the BBB or organize a class-action lawsuit or get the pitchfork-wielding mob to storm the castle--but I think it's a waste of time and energy. Adobe's not going to cop to any bug or missing feature--end of story. And the folks you're talking to at customer support really have, at most, a rudimentary understanding of the software. If you want to be active and proactive, file a feature request/bug report. It's not a guarantee of satisfaction, but it's more likely to bring you to that point than any of the above options.

                                       

                                      Not to belabor the point, but the way the Help file is written...

                                      "...you can import a layered Photoshop or Illustrator file as a sequence, enabling you to set up graphics in these applications and then import them into an Adobe Premiere Pro project."

                                      ...suggests that both layered Photoshop files and Illustrator files will be recognized as sequences when imported. No, it does not specifically say "layered Illustrator file," but from the context of "as a sequence" implies that the layers would be recognized and imported thusly. At present, all Illustrator files, whether they are layered or not, are flattened on import. I would be inclined to believe that this is not so much a bug, as it is a feature that was planned but not implemented, and somewhere along the line the memo between the programming group and the marketing group to this effect was misplaced. Whichever it is, it doesn't matter: this is not a workflow option.

                                       

                                      Here are a couple of legitimate workflow options:

                                       

                                      1. Export your AI file (don't use Save As, use Export) to a PSD file. You can maintain the layers as well as text editability by doing this, and the layered PSD will subsequently import as a sequence into Premiere Pro.
                                      2. Stop using Illustrator for video graphics. Photoshop really is better suited for video graphics, in my view, than Illustrator is. Illustrator is fine for building logos and such, and even doing some text layout that's not possible or at least not easily done in Photoshop, but vector artwork is a poor match for the world of video. Your vector artwork (whether its sourced from Illustrator, Photoshop, or wherever else) is automatically rasterized when imported into Premiere, so I feel it's better to start in Photoshop where you can control this to a greater extent than you can in Illustrator.
                                      3. As I've mentioned previously, use After Effects to build a comp from your layered AI file, and either render a movie out for use in Premiere, or use Dynamic Link to keep it live between AE and PPro.
                                      • 16. Re: Importing layered Illustrator files
                                        kingtabbykat Level 1

                                        Many thanks for your comments. Yes I agree, once I install the software I am agreeing to Adobe's terms. (Even though this is not an ethical policy in my opinion).

                                         

                                        However, Adobe has a duty of care. Customer Support should tell me if the feature is in Premiere or whether it is a bug, and if so, they should tell me a timescale when they are going to correct this. They should also tell me a work around, like you have done. And thanks for that. If Customer Support has a rudimentary knowledge of the software, why are they there? They should pass the issue on to someone who does know the software.

                                         

                                        If the Help file and marketing literature are not a good indication of what the software actually does, and customer support is lacking knowledge, where do you go for help? Also, how can you make a decision on these grounds for buying the software? I find it very bad that you have to trawl through these forums for answers and I do not have time to do this.

                                         

                                        Finally, Adobe is a big corporation and I am astonished that there can be no communication between the programmers and marketing people. Yes I do agree, Illustrator is not a workflow option and that Photoshop is better suited with Premiere. Having said this, the Help file should not have mentioned Illustrator in the same sentence as the Photoshop layers.

                                         

                                        Once again thanks for your help, I have put in a bug report (or whatever) and I am still going to persue Customer Support until they provide some answers.

                                         

                                        This matter is now closed for this forum and thanks to everyone with their comments.

                                        • 17. Re: Importing layered Illustrator files
                                          T.R.ANT

                                          Hi all,

                                           

                                          Sorry if I'm re-opening something sort of closed - I was about to post a question about an illustrator import problem when I found this discussion. I'm using Illustrator CS2 and PPro 2.0 and trying to import an AI file with 8 layers (which are certainly there as they come into AE fine). I get the same problem as the initial post but my help file has slightly different wording which I think is less ambiguous or open to debate :

                                           

                                          To import a layered Photoshop or Illustrator file
                                          When you import a layered file saved in Photoshop or Illustrator file formats, you can choose how to import the layers in the Import Layered File dialog box:
                                          Merge the layers, combining all layers into a flattened clip.
                                          Import only one of the layers from the file.
                                          Convert the layers into a sequence of frames.

                                           

                                          The help file goes on to describe the import process in good detail ... except of course it does not work. Just like others here, I do not get the 'Import Layered File' dialog box - the file just comes straight in. And to complete things - I tried with a simple 2 layer photoshop file and I did not get the option to import as layers with this either.

                                           

                                          Apologies for opening the wound - though at least I've found out I'm not doing anything too dumb.

                                           

                                          cheers

                                           

                                          Tel

                                          • 18. Re: Importing layered Illustrator files
                                            kingtabbykat Level 1

                                            Hi Tel

                                             

                                            Well, this is very very interesting indeed. Your post further confirms that it is a bug. You say you can't even do it in Photoshop? With CS4, you can, but not with Illustrator. This is a mess isn't it? I'm sorry I can't help you, but I will say this, I am now going to open a Twitter debate about this - we can't allow big corporations like this to get away with it.

                                             

                                            I hope you can find some work around.

                                             

                                            Danny