3 Replies Latest reply on Jul 2, 2009 1:39 AM by RoboColum(n)

    RoboHelp Server - usage tracking

    Colette M.

      Can anyone tell me how granular the usage tracking is with RH Server v. 8?  We use RH to publish to a corporate intranet and want to be able to track who's accessing each topic down to a user level.  This information should be available based on network login but I am wondering if RH Server can retrieve that data or if we have to rely on an external source to pull that?  Are there any resources we can research to figure out how to do this? We have tried to add some sort of coding (the IT guys handle that, not me!) to the templates (without using RH Server) but never could get that to work. We currently use Google Analytics to pull our usage reports and that works very well......except we can't get down to the user level. Thanks - Colette