0 Replies Latest reply on Jul 2, 2009 12:10 PM by mburdikoff

    reader 9.0, 9.1, 9.1.2 blue screening when opening multiple PW protected files

    mburdikoff

      I have a user, using MSOffice 2k3, who get a blue screen when opening multiple password protected files thru Outlook. The error suggests to update the BIOS, which has been done. This occurrs in all 3 versions of Reader 9. It specifically occurrs AFTER he inputs the password in the PW box. It does not matter which file he opens 1st. Any assistance would be appreciated.

       

      mburdikoff