2 Replies Latest reply on Jul 3, 2009 6:54 AM by the_wine_snob

    Unsupported format or damaged file

    hugocarlos

      I am a new user of Adobe Premier CS4 and a user of Windows Vista 32.

      Recently, I installed the program but it doesn't work ok. I cannot import some movie files, specially the MPG files that I downloaded from my cam, when I try to do it the following advertisment appears: "Unsupported format or damaged file". However, if try to import a WMV file or an AVI it do works...

      Can anybody help me?