1 Reply Latest reply: Jul 4, 2009 5:34 AM by Jeff Bellune RSS

    I was finished, but now I have a problem, what does this mean?

    DawnTreader777 Community Member

      Hello All

       

      Stats: Encore, Premier, AE, Photoshop all CS4, with the latest updates. AMD AM2 4400+ 2.6GHz, ASUS M2N-SLI Deluxe, 3GB RAM, Seagate 320GB SATA boot drive, Seagate 250GB SATA project drive, Onboard sound and GeForce 8600 GT. All the latest Windows XP SP3 updates and Drivers.

       

      I have been working on this project for 2 years. I am so close to being done, but now I am getting an error from Encore everytime I open my project.

      encore error.jpg

      The project has 2 Premier Dynamically Linked Sequences. Every menu has an AE motion background, nothing overly complicated, also Dynamically Linked, about 24 compositions in all. One Premier sequence is an AE Composition, basically a slideshow made in AE with music for the audio portion. The other sequence has AE Comps for titles for each section, just after the chapter starts, depending on where the video had a good spot to title it.

       

      Everything was fine till the other day when I started having trouble with no space on another drive where I have my media cache. I noticed it because I was trying to move a file to the 1TB drive and it told me there wasnt enought room for a 500MB file! So I checked it out and noticed that all my Premier, AE temporary files were being kept there. I looked in one folder and found a huge amount of .pek and .cfa files there. I know these were temporary files so I cleared them all and then opened premier so that it would rebuild only the ones it currently needed. There were a lot of extras in there as some files had been unused from the Premier project. I regained 130GB, and that was after the rebuild of the necessary pek files!

       

      But now when I open my Encore project I keep getting the exact same message. I have done a lot of walking through troubleshooting from Adobe help, reset the Encore preferences file with CTRL SHIFT and reinstalling my video drivers, but nothing has helped.

       

      I could have had this project done by now, but I have been troubleshooting this for 2 days.

       

      Please Help!

        • 1. Re: I was finished, but now I have a problem, what does this mean?
          Jeff Bellune CommunityMVP

          I looked in one folder and found a huge amount of .pek and .cfa files there. I know these were temporary files so I cleared them all and then opened premier so that it would rebuild only the ones it currently needed.

          You deleted the files, but did you clean out the media cache database?  Go to Edit | Preferences | Media and click on the Clean button.

           

          The media cache is shared among the suite apps, but it probably wouldn't hurt to open AE and En and clean the database from inside those apps as well.

           

          -Jeff