I have the Canon HF11. I have tried to import avchd files via the media browser and get the error message: files not supported. I have upgraded to 4.01. The files can import successfully into IMovie 09. I originally had the trial version installed, but I have uninstalled it via the uninstaller, and have installed the retail version. Could this be causing the problem? If so, any solutions would be appreciated.
That is likely. Uninstall again, run CleanScript 2 or 3 times to make sure that everything is removed, reinstall and run the 4.1 update.
I uninstalled cs4 and downloaded the cleanup script. The program found the cs4 installation, but no files were listed to clean-up. The right bottom box was grayed-out.