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Any ideas? I am contemplating going to straight HTML rather than help, but would like to continue to use RH for this process as it allows me to add value to the user experience in other ways index, search etc. I do need to decide soon!
I'd suggest using that time productively, by revisiting John's and Peter's tutorials, which are the gold standard.
We've been using Peter's "Using URLs" method (which eliminates the need for CSH calls) for four years, now, with no problems.
I set something up for someone else so click this link and see it work.
For help on your local drive, the call would then be something like
With this method you are not using the RoboHelp_CSH.js file. Is that something you have added to the source or to the output.
Create a simple project that has a default topic and a topic that you want to call when opening the help, call that Context topic as I have in the example. When you generate the help locally, change the start page name in the wizard to startpage.htm. That way you have startpage.htm, default.htm and csh.htm. Makes it simple to see what is going on.