1 Reply Latest reply on Jul 7, 2009 6:30 PM by MichaelKazlow

    Problem opening a web based PDF

    Ctahelp

      Group,  I would appreciate anyone’s help with this.  I run windows XP and just downloaded Adobe 9.1 I have no issues when trying to open a pdf file.  However when I click on a web based document in a web browser I am unable to open, and receive the following error message:

       

      The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Adobe Actrobat/Reader version 8 or 9 is required.  Please exit and try again.

       

      I have 2 laptops which I did not download 9.1 and I am not having this issue, only on the machine with 9.1.

       

      Any ideas?