I seem to have EXACTLY the same problem - pulling my hair out and have NO idea how to solve this issue. Would expect better help/assistance from Adobe on this matter. Maybe if we find similarities we will be able to better find out the problem: Have you ever been able to open it?
I have MAC OSX 10.5.7 so maybe thats got something to do with it??
I think I have a solution for you!
Users - (Your name) - library - fonts
Then remove the fonts from that folder. (I moved them to a folder on my desktop) The start fireworks and it should work. Then you may (If it works) Have to painstaking problem of dragging them back and seeing if fireworks still works until you find the culprit.
Hope this works for you as it did for me!
Thanks for yor suggestions, but this still isn't working.
My problem is with the installation, so the updater or removing fonts isn't going to solve my problem. It hangs on the 'preparing to install' screen, then does nothing!
I've installed the trial perfectly on my Mac @ work running 10.4.11, so maybe its a system issue... Aarrrgh.
Anyone??? Pretty desperate now.
same problem here. wtf? any word from adobe?
Have the same problem but with Windows XP. Crashes st the extraxting files stage. need help badly!!!!!
Sigh, I keep thinking I've found a solution, but no luck... First off, note this thread is specifically asking about a problem with Mac OS 10.5.6, so all Window solutions might be better found on a thread that's not supposed to be directed to a specific Mac problem. Second, I just wanted to state I'm having an identical issue, and I've tried every uninstall / cleanup script / reinstall method I could find on Adobe Support (many support pages referenced in these boards), and not one has worked. I'm so frustrated that Adobe locks down their software in such a complicated way that it results in so many PAID CUSTOMERS not being able to use the software they paid Adobe good money for, and also results in us losing countly hours attempting to fix the problem(s). And sadly, when I do searches to fix my problems, I find see tons of results for cracked versions of this software, and I can't help but wonder if I would have fewer issues running the cracked software than I paid so much for.
Can you tell I'm frustrated? Thanks for letting me vent. I've contacted Adobe support, if they are able to help me, I will post the solution here. And if they want to charge me for the support, boy will I be peeved!