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I'm confused. Why is there a problem? This is the world of HTML. In this world, a Single click makes things work and the user should not be double clicking. Basically you just need to educate your users that they should not be double clicking links that are meant to be single clicked.
I've seen this issue posted on the forums before. I have never actually seen a double click cause a script error. And, it seems to me that it shouldn't - no user wants to see an error dialog, especially one with no indication of what they did wrong. For most users, who receive no training, it would be difficult to educate them without creating your own script for a double-click, so that they get the message "do not double-click links."
I have a topic in our help file "How to use help," which I think may be the least visited topic in the file - but I don't have a hit counter in our help file
apollo321, you report this happens on 'some of the pages.' Can you tell us what is different about those pages and the ones where you don't have a problem?
It's fine to disagree.
My own guess is that the developers probably didn't consider the possibility of a double-click and as such, never coded to account for the possibility.
Note that I never said the issue was an artifact of HTML. I only meant to convey that in the world of HTML, there is typically no double-click involved. HTML in and of itself has always been a single click affair. Heck, even in WinHelp the links were all single click!