1 Reply Latest reply on Jul 11, 2009 10:32 AM by Mythsmith

    Adobe Reader Will Not Download competely - Error 1316

    goaliesaves

      Attempting to download Adobe Reader and it never finishes - this time error 1316

        • 1. Re: Adobe Reader Will Not Download competely - Error 1316
          Mythsmith

          Error 1316. A network error occurred while attempting to read from the file C:\Windows\Installer\(program name).msi

          A common error message when trying to reinstall/upgrade a software program (like iTunes etc). Here's a way to avoid getting it:
          This message usually means a previous installation of a software is getting in the way of the new installation. It's kinda nutty that this would cause a problem, but we live in a nutty world. The fix is to download a free program from Microsoft that will totally and completely remove the old software. Then the new version can load unimpeded.

           

          1. Download: Microsoft Windows Installer Cleanup Utility from
          http://support.microsoft.com/kb/290301