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1. Re: Shared Review does not email invitations to reviewers
mcacbat Jul 13, 2009 12:01 PM (in response to Sengstack)Hi Jeff,
Thank you for your post. We're looking into this and I'll be in touch asap.
Michelle
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2. Re: Shared Review does not email invitations to reviewers
Sengstack Jul 13, 2009 12:47 PM (in response to mcacbat)Hi Michelle:
Since this time I have sent out four other shared reviews using four
differently named files. One went through. Three did not. All had fewer
than 10 invitees.
Jeff
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3. Re: Shared Review does not email invitations to reviewers
mcacbat Jul 14, 2009 11:15 AM (in response to Sengstack)Thank you for the update. Have you recently changed or upgraded your email client? I'm told getting the "An Error occurred While Sending Email." error is due to an email client not configured correctly...
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4. Re: Shared Review does not email invitations to reviewers
Sengstack Jul 14, 2009 7:52 PM (in response to mcacbat)I recently changed to Thunderbird. But since that time, I have used Shared Review multiple times without a hitch.
Thank you for the update. Have you recently changed or upgraded your email
client? I'm told getting the "An Error occurred While Sending Email." error is
due to an email client not configured correctly...
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5. Re: Shared Review does not email invitations to reviewers
mcacbat Jul 16, 2009 11:01 AM (in response to Sengstack)After consulting with the team, we've decided this was probably a one time glitch. I'm sorry I don't have more information for you. I apologize for any inconvenience. Do let me know if you continue to have trouble.
Kind Regards,
Michelle
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6. Re: Shared Review does not email invitations to reviewers
pathblaster Apr 8, 2010 7:49 AM (in response to mcacbat)I have been having trouble, both from home and last week from the college I teach at. I was using the Acrobat.com method for a shared review, and the emails did not go out from home this morning.
Last week, at the college, I had to send all emails via my web email client, because we cannot have a "normal" email client working at the college on the lab computers. As an adjunct that is all I have access to at the college.
What configuration is needed for email invitations to go out successfully?

