4 Replies Latest reply on Jul 12, 2009 9:24 AM by the_wine_snob

    Elements 7 Not recognising Canon HF S10

    Canonhfs10

      I am trying to use a trial of Premier Elements 7 after just purchasing a Canon HF S10 however when I select to Get Media from an AVCHD camera it just says no device connected.  Windows Vista 32Bit is seeing the camera no problem at all when I connect via USB.

       

      The files on the camera are .m2ts format and if I drag them from explorer to the timeline I see the thumbnail of the clip and I can hear the audio when played but no video, just a black screen.  How can I get PE7 to see my video camera so I can import the footage.  Thanks.