13 Replies Latest reply: Apr 2, 2010 2:11 PM by Curt Wrigley RSS

    CS5 upgrade should be gratis to Mac CS4 purchasers/victims?

    Antinet Community Member

      Considering all the uselessness of Premiere and Encore CS4 on the mac, should Adobe give free CS5 upgrades to make up for its irresponsible release of a half-useful Premiere, and an utterly useless Encore?

        • 1. Re: CS5 upgrade should be gratis to Mac CS4 purchasers/victims?
          Bill Hunt CommunityMVP

          You might want to take this up with Adobe Sales. No one here has any impact on policy.

           

          Good luck,

           

          Hunt

          • 2. Re: CS5 upgrade should be gratis to Mac CS4 purchasers/victims?
            JSS1138 CommunityMVP

            I think the better request would be for the Mac salesman to go straight and give y'all a free PC.

            • 3. Re: CS5 upgrade should be gratis to Mac CS4 purchasers/victims?
              Antinet Community Member

              The difference between my mac and my Premiere CS5 is that my mac works well, in fact flawlessly, with 30 other applications, except for Premiere and Encore, which are a joke.

              I wouldnt even consider asking for an upgrade gratis if they didnt suck, but they do. Bridge is a decent program minus a lack of ability to save color pa

              tettes. I generally love AE, and Flash is well, flash. Hope adobe listened to the multitude of complaints. Y'ALL.

              • 4. Re: CS5 upgrade should be gratis to Mac CS4 purchasers/victims?
                Curt Wrigley Community Member

                I wouldn't hold your breath.  If the program is useless you could have returned it for a refund; but its unlikely they will be giving away upgrades.   Its not that I'm not sympathetic to the lack of parity you have experienced between mac and pc with pr; just doubt a giveaway is going to happen.

                • 5. Re: CS5 upgrade should be gratis to Mac CS4 purchasers/victims?
                  JaysonM-Y Community Member

                  I'm just out of it now. I've only been using CS4 since late last year... and now comes CS5..

                  • 6. Re: CS5 upgrade should be gratis to Mac CS4 purchasers/victims?
                    soccerguitar

                    How about those of us that bought CS4 2 weeks ago!!!! It took me a year to save for it! Will we be grand-fathered in?

                    • 7. Re: CS5 upgrade should be gratis to Mac CS4 purchasers/victims?
                      John T Smith CommunityMVP

                      The "usual" Adobe grace period is 30 days... but since I don't work for Adobe, I have no idea if that will be from the April 12 launch date, or whatever date the physical product is actually available to buy (may be in mid-May, if the rumor is true)

                       

                      Bookmark http://cs5launch.adobe.com/ and read what is said after the product is officially launched 

                       

                      Also... you do have a current 30 day period to return for a refund... since 30 days backward from April 12 will likely not cover you for a free upgrade

                      • 8. Re: CS5 upgrade should be gratis to Mac CS4 purchasers/victims?
                        Bill Hunt CommunityMVP

                        John T.,

                         

                        Come clean. We all know that Steve Jobs, Bill Gates and the entire upper management of Adobe, all pass every plan through you! Just tell Adobe to give away free CS5's for all people on Mac, Amiga, Commodores and eMachines! Talk about good will.

                         

                        No, in reality, one must get out a calendar and count the days. Thirty-days seems to be the key, for several things. Count back and check when you bought. If it's gong to be over 30-days, then there might be other choices, like asking for the money-back guarantee, and then buying CS5, either as an upgrade, or outright - depending.

                         

                        Because I am still on CS2 Production Studio, I might upgrade now, in hopes that the actual release date of CS5 falls within that historical 30-day time period, and hope that Adobe does not "change the game" with this release. I have history on my side, but only Adobe (and John T.) knows for sure...

                         

                        Hunt

                        • 9. Re: CS5 upgrade should be gratis to Mac CS4 purchasers/victims?
                          John T Smith CommunityMVP

                          No inside knowledge here... I just take my hat off and look inside for an answer... all I keep getting is the letter M !!!

                           

                          I'm still waiting for the official launch to find out if MPE has any benefit for SD-to-DVD work or if it is, as I *think* from what I've read, only going to accelerate HD video processing (or SD output to H.264?)

                           

                          Anyway, once I know about MPE and SD editing, I'll know if I need to spend $400 on an nVidia 285 or only $100 on an ATI (with 1Gig to use with Photoshop)

                           

                          Buying right now is a really tough (bad?) decision, since we won't know until the 12th what, if any, grace period Adobe will offer

                          • 10. Re: CS5 upgrade should be gratis to Mac CS4 purchasers/victims?
                            Curt Wrigley Community Member

                            Out of curiosity; what is your typical SD project like?  I can assume the MPG encoding at the end; but what effects, filters, length, etc..  Maybe someone can be influenced to do some benchmarks based on a real world scenario once its released.

                            • 11. Re: CS5 upgrade should be gratis to Mac CS4 purchasers/victims?
                              Bill Hunt CommunityMVP

                              Curt,

                               

                              Going a bit Off-topic here, but then we are talking about CS5. What have you heard about PrPro CS5 supporting Scripting? Blink once for yes, twice for no...

                               

                              Thanks,

                               

                              Hunt

                              • 12. Re: CS5 upgrade should be gratis to Mac CS4 purchasers/victims?
                                John T Smith CommunityMVP

                                Very simple SD projects... lots of short clips digitized from 8mm analog tape via Dv500 card

                                 

                                No effects (well... sometimes a slight bit of "lighten" due to dark filming) and very simple transitions or rolling titles to introduce a scene

                                 

                                These are home videos to make a DVD to share with family... not a real "movie" to sell 

                                 

                                As far as encoding... I simply choose not to get into the details of AVI-to-MPG, so I always export my finished product to AVI and then have Encore use the Automatic setting, with 2-pass VBR, to create the ISO I then give to Imgburn to write the disc

                                 

                                But... actually... I've been thinking about the future, and reading lots of reviews, and I am now "leaning" toward buying an nVidia GTX 285 when I build my new computer, and then "someday" going to a tapeless camcorder

                                 

                                For fewer moving parts and better battery life, and since CS5 and my new i7 computer will "easily" edit AVCHD, I am looking at someday buying a Canon Vixia HFS10 camcorder... when my old Sony camcorder stops working or when I want to start with better video so the DVD I create looks better

                                 

                                So, right now, I'm looking at GTX 285 brands and reading reviews to make a selection... plus waiting to see the actual supported list when CS5 is released, to figure out if the GTX 285 will be my best buy or if some other (less expensive) nVidia model will do what I need

                                • 13. Re: CS5 upgrade should be gratis to Mac CS4 purchasers/victims?
                                  Curt Wrigley Community Member

                                  Ive done my share of conversions to DVD so I understand what you are doing.  I use the same workflow for that situation.

                                   

                                  So; a good benchmark for you would be to see the effect of the Mercury playback engine on DV video with color correction and export time to Encore.  That would be interesting to see.