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1. Re: Problem with Optimizing PDFs
Bill@VT Jul 14, 2009 7:30 PM (in response to rjones888)If you are using PDF Optimize, it may be some of the options you have selected. There are options to remove things and such that may be the issue. It might also be that some of the items are not backward compatible and are deleted for that reason. As an alternative, you might try Reduce File Size (in AA8 it is under the Document menu - they keep changing locations of commands).
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2. Re: Problem with Optimizing PDFs
rjones888 Jul 16, 2009 2:10 PM (in response to Bill@VT)I did try using the "Reduce File Size" option instead of Optimize and that seemed to work until today when the client informed me that the fonts were no longer subsetted.
Was there a recent upgrade to Acrobat 9.0? Is that why I'm having problems? I don't remember having these problems a couple of months ago.
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3. Re: Problem with Optimizing PDFs
Bill@VT Jul 16, 2009 3:22 PM (in response to rjones888)The current version is 9.1.2. Be sure to install updates in order, they are typically not cummulative.
(This forum is bugging me again. It logged me out and I had to log back in to answer you!) Bill
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4. Re: Problem with Optimizing PDFs
rjones888 Jul 17, 2009 1:08 PM (in response to Bill@VT)That's the version I have. I also unchecked most of the settings when Optimizing the file. No luck.
I found out from our client's web group that they are having the same problems. They are reverting back to version 7.0 until they can find a way to get 9.0 to work correctly.
So for now, I'm going to consider it a problem with 9.0 and see if I can get the IT people to reinstall the version of Acrobat I was using a couple of months ago when I wasn't having these problems.
Thanks!


