I installed the PE 3.0 installed on my daugther's Windows PC (XP) years ago nand the program has been working fine. Lately, whenever she launches the PE program, an error message pops up saying it runs into a serious problem, and the program gets shut down. I have uninstalled and reinstalled the program and it is still not working. Do you think I need to downloas PE 3.0.2 or it has a more serious problem? Please help.
Particularly if it used to work but doesn't any more, it's an indication that you need to update some things.
The FAQs to the right of this forum explain more.
Also, ensure that you have at least 20-30 gigabytes of free, defragmented hard drive space. (Laptops are notorious for having inadequately sized hard drives.) And it might not hurt to give the system a good tune-up. I do this every week and I rarely have a hiccup.