Captivate relies on the Flash Player/Add In.
Each of the computers may have a different version of the Flash Player installed. Have you double-checked the Flash Player/Add In version? Maybe that's the answer. To upgrade the Flash.
Helpful and Handy Links
Maybe this solves my issue as well. - video embedded in a captivate movie doesn't always play. My question then is
- If I select a late version Flash player e.g. 9 which I need for AS3 support, will a user who has a previous version get a warning message or be unable to see any of the captivate or just not be able to see some of the more advanced content?
thanks in advance
I've got a similar problem. Using Captivate 4, I've inserted an FLV file from Camtasia. Works perfectly on my computer when I test it locally. But yesterday I uploaded it to the web, and when I get to the slide where the FLV is supposed to be ... I'm staring at nothing. At first I thought it was an issue of it just taking a long time to load, although the flv file is not that big. But I waited and waited, and it never loaded.
On a similar note, when I uploaded my files in the first place, using the Dreamweaver FTP client, the flv file would not upload. In fact, I had to change the file name to something other than .flv, upload it, and then change it back to .flv. I don't know if that had anything to do with this. There was no explanation in Dreamweaver ...just that it failed to upload.
I'm stumped by this. Should I change that file from an flv to something else?? I like it as an flv because it has it's own player controls then.
Thanks for any help.
That was it Rick. Thanks once again for your help.
Thanks, I'll check it out