1 2 3 4 5 Previous Next 187 Replies Latest reply on Sep 5, 2017 11:07 PM by royhutw Go to original post
      • 135. Re: Document could not be printed
        Tho-Lan004 Level 1

        Same problem here.


        But we could fix it:


        please check the security settings for the folder %programfiles%\Adobe\Adobe Reader 10.0\Resource\CMap


        the correct security settings for this folder should be:

             Everyone: read and execute

             SYSTEM: Full control

             Administrators: read and execute


        This worked for us.

        • 136. Re: Document could not be printed
          Vibhav Athrey BM Level 1

          We may face this issue if any third party PDF printers (Any printers apart from Adobe) are installed as well, try removing them all and check.

          If you do not have any third party PDF printers installed try following the below steps.



          1. Click on Start > type Services.msc and open the Services window.
               In the Services window choose to Start the " Printer Spooler"  service, if it is already started choose to restart it and then try printing.
              If you still face the same issue, follow Step 2.
          2. Check if the application is updated, if not launch the application and then click on Help > Check for Updates.

          3. If Step 2 does not help re-install the application.

          • 137. Re: Document could not be printed
            AnHoBe Level 1

            Thanks, lesyeux - unchecking that option finally fixed the prob.

            For german users:

            Bearbeiten -> Voreinstellungen -> Allgemein -> Geschützten Modus beim Start aktivieren -> ausschalten

            Adobe Reader X 10.1.4

            • 138. Re: Document could not be printed
              TimH3221x Level 1

              I solved this issue by installing NitroPDF reader.  I don't have a clue why installing another PDF reader would fix it Adobe Acrobat X, but it did.  Oh, and I didn't un-install X either.  Good luck young Padawan.

              • 139. Re: Document could not be printed
                sudhan16 Level 1

                I recently upgraded to Adobe Reader 11.0 and had similar issue.


                I solved it by doing the following


                Edit -> Preferences-> Documents -> View Documents in PDF/A mode ........Make it as "Never"


                Restart your adobe reader and now you should be able to print.

                • 140. Re: Document could not be printed
                  altekro.com Level 1

                  A temporary fix for this problem:

                  1. email yourself the document.

                  2. Click view.

                  3. Enter in the information.

                  4. Right click and print.

                  5. Clicking change under destination. (Google Chrome)

                  6. Select PDF.

                  7. Save the document.

                  This is a problem with permissions and is very common.

                  Hope this helped.

                  • 141. Re: Document could not be printed
                    Machistmo Level 1

                    My FIX was to export the Document to word, open it in word and then save as a PDF again.  Printed like a charm after that. The error appeared to be in the PDF when it was created or when it was sent to me.

                    • 142. Re: Document could not be printed
                      Dawn Gwin Level 1

                      I have tried all the solutions suggested by other members. Tried printing on various printers in my studio. I have Adobe CC, therefore the latest versions of Adobe software, Mavericks newest updates, still I can no longer print a PDF file from either Adobe Reader OR Acrobat Pro, only from Preview. The PDF files that I have attempted to print were created in both InDesign and Illustrator, so Adobe would have to blame their own software since the fault is not in a defective PDF produced by third party. These PDFs were printing fine three weeks ago. Adobe, are you listening?

                      • 143. Re: Document could not be printed
                        max8699 Level 1

                        A solution that worked for me was in adobe reader go to file- print then select the printer to print to  then hit the advanced button next to the printer select area. Then select print as Image then click OK then print.

                        • 144. Re: Document could not be printed
                          Irtelli Level 1

                          I can only think that this is a compatibility problem with Adobe CC. I had this same problem, which went away of its own accord a couple of months' ago. This morning it's back. The printer isn't a network printer and there's nothing wrong with the PDF.


                          My solution is to print through Adobe Reader; although it isn't ideal it gets the job done. :-)

                          • 145. Re: Document could not be printed
                            yoda nuc Level 1

                            Give this a try:

                            1.     Click on 'file' located at the top left of your screen.

                            2.     Go down the list and select 'Print'.

                            3.     In the window that opens click on the "Advanced" button located next to printer name or at the bottom of the window.

                            4.     Click the box 'Print as image' and then click on the ok button. Click ok again.

                            This setting does not "save", therefore you must do this each time you want to print.

                            Hope this might work for you as it did for me.

                            • 146. Re: Document could not be printed
                              jsnsoto Level 1

                              I had the same problem with a user we have at my job. I recreated the Windows profile and that resolved the issue.

                              • 147. Re: Document could not be printed
                                rockyshaw19460712 Level 1

                                First let me state that this is my solution on a Macintosh running 10.7.5 and Acrobat Pro X (with all the latest updates).


                                This problem started for me just this last weekend. I have been to every so-called solution that I could find via a Google search and NONE of these "solutions" even by the self-tagged "experts" work. PERIOD!


                                I decided to follow one suggestion to install Acrobat Pro 9. However, instead of uninstalling Acrobat Pro X first, I left it installed.


                                During the initial startup of Acrobat 9 after installation I was offered the option of installing an Extra feature called Adobe PDF Printer which allows me to "Create Adobe PDF files from any application by printing to Adobe PDF Printer". I opted in to that extra.


                                Once Acrobat Pro 9 had started I tested it using one of the PDF files that had failed to print with the dreaded "No pages selected......" error messages. THE FILE PRINTED AS EXPECTED!


                                I then decided I would uninstall Acrobat Pro X, but on a whim decided to try to print the same PDF file that had just printed using Acrobat Pro 9 one more time. IT PRINTED!


                                All I can figure out is that somehow selecting the option to have Acrobat Pro 9 install the option for allowing other applications to create a PDF repaired something within the Mac operating system. Just a guess.


                                Hope this helps someone.

                                • 148. Re: Document could not be printed
                                  Ravinder Singh Level 1



                                  If you getting an error that document can not be printed and no pages are selected then please follow the steps mentioned below :


                                  Go to Computer

                                  Local Disc "C"

                                  Program file (86)x


                                  Reader 11


                                  Change the file name AcroRd32.exe to reader.exe and open it from the same location and try to print you will able to print.

                                  • 149. Re: Document could not be printed
                                    ldean79682279 Level 1

                                    Just ran into this issue....My solution File/Print/Advanced/ then check Print as Image, click ok, then print.  Hope this helps!

                                    • 150. Re: Document could not be printed
                                      cj_250 Level 1

                                      Experienced these errors on a friend's pc, but removing the faulting printer from Devices and Printers, and then adding it again solved the problem.

                                      • 151. Re: Document could not be printed
                                        prov-uk-mb Level 1

                                        I was having this problem printing to a HP DesignJet 500 plotter only all other network printers were fine.


                                        Below is the solution that worked for me.


                                        Go to file > print > properties to display the HP driver settings


                                        Click on the Services tab


                                        Click troubleshooting menu and ensure that Enable SpoolSmart is checked

                                        • 152. Re: Document could not be printed
                                          AHLtd Level 1

                                          Thanks LarrryScott. Your suggestion worked perfectly for me.


                                          • 153. Re: Document could not be printed
                                            ardiann20595785 Level 1

                                            My User has got same problem like that, I think there is problem with printer spooler.


                                            This is what i did.


                                            1. Open Run (Windows + r)

                                            2. Type "services.msc"

                                            3. Find "Printer Spooler" on the right tab and click it.

                                            4. Click restart on the left tab.

                                            5. After restarting try to print again.


                                            Maybe can help.

                                            • 154. Re: Document could not be printed
                                              marisam63459822 Level 1

                                              I have the same problem. It started after I installed the new Adobe DC Reader.

                                              • 155. Re: Document could not be printed
                                                vivianp2993020 Level 1

                                                same as me , I was update adobe as some document cant be view ,then after I get this stupid problem it cause me 5 hours to do this **** tried all the solution still cant print, where my exam is in 4 days its really sucked me up.

                                                • 156. Re: Document could not be printed
                                                  Dave_Oz Level 1

                                                  It is DISGRACEFUL that this problem is still festering after so long. (Sorry about the capitals but I'm angry!) It is now SIX YEARS since the original post on this issue..has Adobe said or done anything to help out their p*ssed off customers in that 6 years? We have now got to version Acrobat Reader DC and the problem is still there!!! I've tried most of the solutions mentioned here but nothing works. Used to be able to print with Reader DC, now no .pdf files will print. Everything else prints fine.


                                                  It's ridiculous that to print out Adobe Reader DC documents, saved in Adobe Reader DC format, I have to use another program!


                                                  Is anyone reading this at Adobe? Does anyone at Adobe care?

                                                  • 157. Re: Document could not be printed
                                                    matthewv92231725 Level 1



                                                    Try this, I tried them all and didn't work for me but it might for you. Of course since i am printing to a network printer i knew better on the printer items. Error "The document could not be printed" when you print from Acrobat or Reader (6.0 and 7.0 on Windows) - Support Knowl…


                                                    After that i did a repair from help in adobe reader in which i found that i was missing the data1.cab under C:\ProgramData\adobe\setup\{ac76a86"abunch of numbers here}. So i unistalled and installed it again from Ninite.com. Which fixed my problem, i know its not the best solution but try it out.


                                                    Hope this helps

                                                    • 158. Re: Document could not be printed
                                                      TerTer46 Level 1

                                                      I cannot fix on MAC so used tablet that is not as up to date so it printed fine.  I think it is the Reader DC and this is when I started having issues.

                                                      • 159. Re: Document could not be printed
                                                        pcreuter Level 1

                                                        I was able to get around this by doing a Save As.. Reduced File size, then changing the file to work with Acrobat 8.0 and later. Immediately started working after being printed to the new file type.
                                                        Hope this helps.

                                                        • 160. Re: Document could not be printed
                                                          Dave_Oz Level 1

                                                          I seem to have cured my printing problems by trying this again (it didn't work the first time): Click on Edit > Preferences > Security (Enhanced) >  Uncheck 'Enable protected mode on startup'.    ('Enable Enhanced Security' is still checked.)

                                                          Many thanks to matthewv92231725 and others for their tips.


                                                          • 161. Re: Document could not be printed
                                                            TerTer46 Level 1

                                                            Thanks folks

                                                            • 162. Re: Document could not be printed

                                                              I was also having this problem, no pages selected etc,  and tried various methods to get my pdfs to print.  I finally ended

                                                              up emailing the docs to myself and then printing them...a little cumbersome but it worked and  I was able to move on.

                                                              • 163. Re: Document could not be printed
                                                                TerTer46 Level 1

                                                                Thanks.  I got it fixed by making sure Adobe Pro was default.


                                                                On Sun, Sep 20, 2015 at 12:47 PM, garyf6091405 <forums_noreply@adobe.com>

                                                                • 164. Re: Document could not be printed

                                                                  This also worked for me on 2015.007.20033, though the switch is located at Edit/Preferences/Security(Enhanced).


                                                                  I'm running up-to-date W7 32-bit.


                                                                  It's extraordinary that Adobe has left this problem unfixed for so long -- I'd started using Nuance PDF Viewer Plus, which came free with my Brother MFP, which has never shown any faults. The Nuance product remains the default on this machine, until I need a function that only Adobe offers.

                                                                  • 165. Re: Document could not be printed

                                                                    I had this issue with Adobe Acrobat XI Standard 11.0.12 on a Windows Server 2012 R2 (Terminal Server)

                                                                    I was able to get the issue resolved rather quickly by repairing Adobe Acrobat XI Standard in Programs and Features and it did not require a reboot.


                                                                    Happy Hunting

                                                                    • 166. Re: Document could not be printed

                                                                      So I've tried everyone's suggestions and nothing has seemed to work.


                                                                      I still get the "no pages selected" error


                                                                      I had hoped it might have been fixed in the update today.


                                                                      Does anyone have any other suggestions short of trying a reinstall?



                                                                      • 167. Re: Document could not be printed

                                                                        Hi, only thing that worked for me is that I've changed resolution from 300 to 150dpi in printer advanced settings, but I only needed that for preview. Maybe this can be helpful to someone.

                                                                        • 168. Re: Document could not be printed

                                                                          Step 1. Open Acrobat reader

                                                                          Step 2. Click Edit

                                                                          Step 3. Click Preferences

                                                                          Step 4. Click Security (Enhanced)

                                                                          Step 5. Uncheck Enable Protected Mode at Startup


                                                                          Click OK, reopen Acrobat Document and print


                                                                          This worked for me, the problem was the Protected View that needs to be turned off

                                                                          • 169. Re: Document could not be printed
                                                                            motoman4540 Level 1

                                                                            After struggling with this idiotic problem for at least a year, and reading all of the solutions on the forums and none of them having worked, I finally happened upon a Mac solution that DOES work.  It's freeware called PDF Writer and it works perfectly.  There are exact instructions for installation on El Capitan and it works just like the old "Print to PDF" used to work.  This particular issue was extremely important to me because I often have to file forms with the federal courts and they are secured and cannot be saved as non-editable files.  Moreover, because of the security settings, there is no way to "flatten" the file so that it can be uploaded until PDF Writer.  Sorry, Adobe!  Someone else fixed your program, despite all of the posts here! No need to upgrade to Acrobat DC, which apparently adds the "Print to PDF" back in!

                                                                            • 170. Re: Document could not be printed

                                                                              Same problem for me, but it turned out it's Firefox (even though I'm not using it to print to PDF)

                                                                              In Firefox go to > options> applications, there I changed all Adobe Content type to Adobe reader from Firefox reader and presto now I can print to PDF from a completely unrelated program (Quick Invoice)




                                                                              • 171. Re: Document could not be printed

                                                                                I'm having this problem too! I just spent 2+ hours trying to print a doc using OS X 10.11.1 and Acrobat Reader DC 15.009.20069. Time spent included uninstalling and re-installing Acrobat Reader DC. I'm still getting the "No pages selected" error. I gave up and used Preview which worked fine.  Obviously, Adobe really got something screwed up here! Hope they fix it soon!

                                                                                • 172. Re: Document could not be printed

                                                                                  I'm having the same issue and cannot print to Adobe. "The document could not be printed" "There were no pages selected to print."  I don't have Firefox on my PC and it began when I mistakenly upgraded to Windows 10. Any answers to this problem?

                                                                                  • 173. Re: Document could not be printed
                                                                                    motoman4540 Level 1

                                                                                    All I can say is that I didn't have that specific problem.  I needed to "print to PDF" to flatten secured court forms that I had to fill out and file in federal court electronically.  I could not "Save to PDF" or go to Preflight and try to "flatten" the document because it was secured.  The only way was to "Print to PDF."  As I said above, by installing PDF Writer (which may be available for Windows . ..  I don't know), I am now able to easily "Print to PDF."  The only drawback, and it is a minor one, is that the printed PDF goes to a preprogrammed folder, and apparently cannot be changed.  For me, it is a small annoyance within the context that I use PDF Writer.  Good Luck.

                                                                                    • 174. Re: Document could not be printed
                                                                                      paulabach5 Level 1

                                                                                      I installed updates, but I'm still getting both errors.  How can I resolve this?  I absolutely need this function.

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