After a long and indepth process - we figured out a resolution on our own. So much for putting in a case and receiving no response.
what would that solution be?
could you be so kid enough to post it?
Having the same problem
got the same problem, nobody gives any solution in here?
Please share, as it look like at lot of people has got the same problem...
"I am getting the error 'Error getting License: License server
communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER' when
opening Adobe Digital Editions."
This error message is a result of a several different issues:
User has installed an Adobe ID on more than one machine
User has modified the clocks on their computer
User has modified their account from a "Do Not Authorize" to an "Adobe
User has uninstalled and re-installed Adobe Digital Editions, but the
installation is not being completely removed from the computer.
Resolution: Follow these steps:
Uninstall Adobe Digital Editions using one of these two methods:
Start > Programs > Adobe > Adobe Digital Editions > Uninstall
Start > Settings > Control Panel > Add Remove Programs
In order to remove all remnants of Adobe Digital Editions / Adobe Adept
from the machine a "Registry Edit" will need to be performed:
Start > Run > Regedit
Search for HKEY_CURRENT_USER > Software > Adobe > Adept and Delete the
full "Adept" folder
Remove only the structures that are under the "SOFTWARE" extensions.
This will remove the Adobe ID / License and Activation Keys
Clear any outstanding tasks that may be associated to Adobe Digital
C:\data\my digital editions
C:\my documents\my digital editions
Delete any documents within these folders:
Restore > Tasks
Restore > Failed
Re-install Adobe Digital Editions
I was having the same problem Had just uninstalled ADE 4.5 and installed ADE 3.0 at my library's suggestion. They suggested borrowing another book that I had not put on another device and then downloading. It worked and I can now borrow books again
Well, thanks for saying you found a fix and then not posting the fix. That's helpful.