So I purchased this product and installed it and spent about
2 hours going through the tutorials. I now decided to make my first
sample recording of a web-based program. I created a new
recording/project, sized the window, etc. I click on record, log
into the application, hit END on my keyboard and it shows as saving
and then BAM I get "error encountered while copying audio stream"
as a little pop-up box. I do not have audio turned on or anything.
How can I fix this issue?
I have been fighting the same exact error. I installed
Captivate on my other laptop and it worked fine then I thought
well, delete it from the original laptop and see what I can do from
there. When I went to the Control Panel - Add/Remove Programs I
could not find Adobe Captivate so I re-ran the installation,
checked the Add/Remove Programs and now it is there and when I now
try to create a project it works... go figure. Not sure what it was
but I did double check sound settings in my control panels of the
two laptops and both were the same, everything I checked were the
same - one worked one didn't. The only difference I found was that
the laptop that didn't work didn't have the application listed on
the Add/Remove window but I was going to Start - All Programs -
Adobe Captivate to start so it should have been there. Re-install
and see what happens.