This category is mostly about JavaHelp and OracleHelp.
Not too many posts appear here as the use of these forms of help is limited. The best I can do here is point to the write-up of my own experience. I would particularly draw your attention to Mike Hamilton's comments at the end. These sum up very well why these forms have help are not used more widely. Click here.
Please feel free to email RoboWizard or Peter Grainge via their web sites with suggestions for additional troubleshooting information.