I have recently purchased CS4 Design Premium. The installation of all applications went fine (no error message) and all applications work perfect except Flash CS4. On startup I see shortly the stage screen and then the spinning beach ball. I tried uninstalling and reinstalling Flash only with no luck. I then uninstalled and reinstalled the complete Suite and still no luck. I work on a MacPro with 10.5.7. All other system requirements are fullfilled. Any help would be very much appreciated.
I'm not sure it will solve the issue, but have you installed the updates as well (up to 10.0.2)?
Thanks for the reply. I had already updated all CS4 applications before I even tried to open Flash. It is getting very frustrating to have ourchased software for a lot of money and part of it does not work. Do you have any other ideas?
I'm not an expert at installation issues (you might need to contact support), but if you have any extensions in extension manger you could try backing them up and removing them and see if there's a conflict there. I've also heard of font conflicts - we fixed some with the update you have, but it's possible there could be something remaining. You could temporarily backup and remove non-system fonts and see if that resolves the startup crash.