Has anyone seen the situation when the background image looks different in the library than when it is viewed in a slide?
I can edit and save the background but the slide does not alter, giving the impression that the background is uneditable.
I have had this happen twice in Captivate 3 and now have a co-worker reporting it in Captivate 4. It happens very infrequently.
A workaround was to past a "correct" background as an overlaid image in the timeline.
Has anyone an idea why how this situation is created? Is there a way to fix the actual background rather than just hiding it?
Try capturing by pressing Print Screen (vs. auto-capture).
Question: When you add the fixed background image and Merge to background does it look okay?
E-Learning Developer/Captivate Coach