0 Replies Latest reply on Jul 31, 2009 10:01 AM by David Couper

    Reader 9.1.3 stops on search

    David Couper

      9.1.3 -  when trying to search, I get Windows Message "Adobe Reader 9.1 has stopped working" with the following details:

       

       

      Problem signature:

      Problem Event Name: BEX

      Application Name: AcroRd32.exe

      Application Version: 9.1.0.163

      Application Timestamp: 49a88f00

      Fault Module Name: MSVCR80.dll

      Fault Module Version: 8.0.50727.4016

      Fault Module Timestamp: 49cc5361

      Exception Offset: 00008aa0

      Exception Code: c000000d

      Exception Data: 00000000

      OS Version: 6.0.6002.2.2.0.768.3

      Locale ID: 6153

      Additional Information 1: a834

      Additional Information 2: e9693d6801814822222fb9f9df5b711b

      Additional Information 3: 3134

      Additional Information 4: 7ad05c5a87a03798bcbc7d6c2d674b31

       

      Any ideas for a remedy?