This content has been marked as final. Show 3 replies
Hi there, mientwan,
There is a good chance that your UPK application might be the culprit. Check to see if it is loaded at startup, and if so, remove it from the list of applications that run automatically when Windows is started.
Go to "Start > Run > (then type ... "MSCONFIG" without the quotes)
Hopefully you can identify the program from that list and disable it ...
... then reboot the computer and see if that helped. Okay?
Have a nice day!
Say, I just noticed this was your first post to the forums - so - WELCOME to the Capitivate User Community!!!
Thanks CatBandit for the warm welcome.
I believe that I found the problem. My orgaznization has very, very strict security rules in place. They run the Cisco Security Agent (CSA) to deny access to installations and certian programs and files to execute. Apparently, the CSA scripts have been updated and they failed to allow Captivate to execute the capture files.
But thanks for your support.