I am being in trouble for all along these 7 days due to this
error. I hope that someone may help me.
After upgrading to CS3 from Fireworks 8, I am having this
"internal error message" both when the preview for a JPEG export
format is chosen (it works OK when the export format is either GIF
or PNG) and when I work with batch operation.
Everything is OK if I run Fireworks either as "root" user or
as "adminplus" user ("adminplus" is the username of an extra user
with administration privileges I created for testing).
My operating system is MacOsX 10.5.4 and my computer is a
MacBook2,1 (MacBook with Intel Core 2 Duo 2 GHz with 2GB RAM and a
brand new 186,31 GB Hitachi Journaled HFS+ HD with 100GB free).
I tried in many way to get the valuable differences in the
Library files and privileges (looking to many forums, it seems this
may be the cause, also confirmed by the fact that other users works
fine) but I didn't get any special differences.
I tried to trash the preferences but still the error is
I tried with the master temporary file in MacOsX with
terminal command "stat -x $TMPDIR" checked against command "id".
User and privileges were OK but still the "internal error" was
I tried with a simple reinstall for Fireworks CS3 and with a
full reinstall of the full CS3 web standard suite and, moreover,
uninstalling and reinstalling everything.
I also tried with Fireworks 8 which was not removed by the
upgrade and it has the same problems.
May I receive a competent suggestion about how to diagnosis
and solve the problem?
Whoever will have the same problem may ask how I solved. It
is not complicated but it is a long story. I succeed without any
reinstall of operating system as suggested by the ADOBE support, in
case any of the suggestions found everywhere, will give no result.
I will be happy to explain what to do to whoever will need