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1. Re: Adobe Media Encoder Unexpectedly Quits
jbandy Aug 6, 2009 9:30 AM (in response to jbandy)Updates. This is becoming an emergency, I can't seem to export anything from any projects!
Has anyone out there updated their adobe media encoders? Whenever I go to file export I get a dialogue that says there is a update available. My editing system has not been connected to the internet so I have not tried updating yet.
We are using the Adobe 4.1 and Matrox utils 4.1beta.
we are using a Matrox Axio LE system.
In other tests I tried exporting from a 720p 59.94 project using m2ts and a 720x486 29.97fps SD project where the source file was a uncompressed AVI but both were unsuccessful.I can however open up the adobe media encoder if I chose F4V upon export. When I choose FLV the encoder opens then quits. With F4V the encoder actually opens but when I select start queue the encoder just sits there and does nothing.
I have also just tried another test exporting from 720p 59.94pfs 1.0 PAR. to M2V which didn't work.
The encoder actually opens this time but when I start encoding the encoder just sits there. I can see that it starts to create a file in the specified destination but never really gets going.
I was using these settings: export Audio and Video, no multiplexing,
720x480 Quality 5 (all the way up, Progressive frames,
4:3
Audio 16bit 48khz,
no filters
M frames 3
Gop 15 -
2. Re: Adobe Media Encoder Unexpectedly Quits
Bill Hunt Aug 6, 2009 10:06 AM (in response to jbandy)We are using the Adobe 4.1 and Matrox utils 4.1beta
IIRC Matrox now has a full-release 4.1 set. There were still some problems in some of the beta releases.
Hope this helps,
Hunt
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3. Re: Adobe Media Encoder Unexpectedly Quits
jbandy Aug 6, 2009 11:12 AM (in response to Bill Hunt)Is the 4.1 full release the one located on their downloads page at http://www.matrox.com/video/en/support/downloads/
Windows
Axio LE
Software
4.1?
If so is there any special way to install it?
Do I just have to uninstall the previous version and reinstall the new 4.1 full release? From start> Programs> Matrox util> Uninstall Matrox util.
Then do I have to keep the existing effects patterns when uninstalling?
Please respond if the updates don't work we will try the 4.1full!
Thanks!!!
Joe
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4. Re: Adobe Media Encoder Unexpectedly Quits
Bill Hunt Aug 6, 2009 11:27 AM (in response to jbandy)Joe,
I'm very sorry, but I've never had a Matrox capture card. I'm just recalling what others had posted. About the time that CS4.1 came out, there were real issues. The Matrox 4.1 betas began flowing and most were helping. Some Matrox user posted that the final version was released, and did post a link. It helped a lot of folk, even some who found issues with the beta releases.
Beyond that, I do not know.
Good luck,
Hunt
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5. Re: Adobe Media Encoder Unexpectedly Quits
jbandy Aug 6, 2009 12:27 PM (in response to Bill Hunt)Do you know where you saw the post so I could ask someone who is a Matrox user.
Thank you very much for your response!


