15 Replies Latest reply on Aug 13, 2009 11:14 PM by Mylenium

    Serial number...

    Doctor180185

      I have installed the Adobe Creative Suite on my computer (not for the first time) which obviously includes After Effects. Now, After Effects has worked perfectly on my system before, but now it's asking me to "Personalize My Software" by giving a serial number. I have tried typing in the serial number given with the software, but it comes up invalid??

       

      I cannot use After Effects without this apparanmt serial number.

       

      Can anyone help? Have I missed something or do I need a brand new number??

       

      I have attatched a screencap of what the message looks like when I try and start the program.