5 Replies Latest reply on Sep 17, 2009 7:48 AM by Jodi1725

    Adobe reader cannot extract embedded font after pdf sent via outlook

    gmcgrath71

      We have some pdf files that open fine in Adobe Reader 9.1.3.  Once we send them via e-mail (we use Outlook 2003), they will not open properly with the error message: "Cannot extract the embedded font 'TWDWSP+TradeGothic-Light.  Some characters may not display or print correctly."  When we click OK, another error message appears: "An error exists on this page.  Acrobat may not display the page correctly.  Please contact the person who created the PDF document to correct the problem."  If the files are sent in a ZIP archive, they open correctly, but not if sent individually as PDFs.  Can someone help?