5 Replies Latest reply on Aug 11, 2009 2:05 PM by Peter Grainge

    PDF printing error

    Tech Writer KC Level 1



      When I try to print an HTML project to PDF, I am encountering the following error message:


      "Internal error encountered. Failed to generate Printed Documentation."


      There is no other details given, either in the error message or in the Output View screen, other than, after "Generating 'project.pdf', it goes to 'Failed the generate PDF file 'C:/blah/blah/project.pdf'..., then "Failed to save 'project.pdf'....


      This worked several months ago, and I have no clue what's happened in the meantime. Does anyone have any idea what's causing this process to fail now?