i have new info´s about this problem.
it seems that only small letters and äöü will not be printed. with big letters there is no problem. at the label is an other line starting with C...... there it is the same.
nobody with ideas?
testing and testing and testing
here the newest info
it is not the letter size. small or caps letters.
i added a new pdf. here under the bold number you must see "581*LAVENDER". but with reader 9.x it looks like the printer cardridge goes empty.
i´ll go crazy with this sh... :-)
ART_ID.pdf 34.3 K
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The type of font you are using is causing the problem. The pdf file says the font is a type 3 font. If this is a postscript Type 3 font, then that is the cause of your problem. Reader and Acrobat only supports PS Type 1 fonts.
thank you for the answer.
please tell me, is this a new adobe problem? it works with reader 7.x and 8.x. we didn´t changed anything with the pdf´s.
it is interresting, that the compatibility goes down, and the version goes up :-).
here are new infos
we have other pdf´s with type 3 font. they are correct. it isn´t this. it must be something else.
puh ha, more ideas :-)