3 Replies Latest reply on Aug 16, 2009 3:00 AM by VickiScourfield

    I cannot open or save pdf's from a https link

    VickiScourfield

      Hi, I'm hoping that someone can point me in the right direction. I have Acrobat reader 9 and IE8, and ever since one of these was updated (not sure which one) I have been unable to open or save https pdf's. Every now and then it works, but more often than not nothing happens. It always works if I copy the shortcut to a new page and change https to http, but I download lots of these and this is not a suitable work-around. The download screen sits on 0% downloading and nothing happens. Thanks in anticipation!

        • 1. Re: I cannot open or save pdf's from a https link
          perking812

          I'm having a similar problem with IE7 (got rid of IE8); that is I cannot open ANY pdf files on the net. I get a message that says, "The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.  Adobe Acrobat/Reader version 8 or 9 is required.  Please exit and try again."  Exiting and trying again yields the same results.  HELP

          • 2. Re: I cannot open or save pdf's from a https link
            marathonfreak

            You could try opening it with 'OpenOffice' instead... from www.OpenOffice.org It's a free download.

            • 3. Re: I cannot open or save pdf's from a https link
              VickiScourfield Level 1

              Thanks for the suggestion, but perhaps I should have been more specific. I use a specific website that allows me to run reports which are then created as pdf files. The company that owns the website has no problems with saving and opening the pdf files, and I really do not want to resort to another app when I know it should be possible. What I have now done in IE8 is to display all websites in compatibility vew (not sure if that helps, seeing as the website I use is compatible with IE8), added the website to my trusted sites zone, and ticked "require server verification (https) for all sites in this zone".  This has sorted out 90% of the problem - I still get pdf files that I have to open via copy shortcut, but not so many. It would be great if I could sort out the last 10% though.