0 Replies Latest reply on Aug 15, 2009 6:39 AM by Michael A Ellis

    Another instance of #2038 problem

    Michael A Ellis

      Having downloaded and installed the latest Digital Editions software, it seemed to work fine. I imported a number of PDF documents from my C drive to the DE library and all was well. I then finish the session and close my PC.

       

      On returning later, and opening up DE, the documents are still in my DE library but any attempt to acces them is met with the "IO Error on local file open", followed by the file path, and the "Event Detail: Error #2038".

       

      I've searched the forums and a number of problems relate to this. I've tried all the listed suggestions but nothing clears the problem other than to delete the documents and then to re-import them.

       

      Any suggestions?.

       

      (I'm using Vista with McAfee Security centre software)