1 Reply Latest reply on Aug 17, 2009 9:39 PM by pwillener

    Problem with Adobe Reader 9.1.3/Firefox plugin

    jperkins71 Level 1

      After applying the Reader 9.1.3 update on our Windows XP computers (using Firefox 3.5.2), some PDFs downloaded will not load properly using the web browser plugin.  An example is at

       

      http://apply07.grants.gov/apply/opportunities/packages/oppONRBAA09-029-cfda12.300-cidONRBA A09-029.pdf

       

      Saving this PDF to disk and opening directly with Reader 9.1.3, Acrobat 9.1.3 or Acrobat 8.1.3 seems to work fine.  Opening the document using Internet Explorer 7 with the Reader plugin enabled also seems to work fine.

       

      I do not have information on how these PDF files are generated.  Tech support staff at grants.gov suggested to downgrade to Adobe Reader 9.1.2 to get around this particular issue.

       

      If you know of a way to get around this issue with any sort of system configuration on our end (registry key settings, etc.), please let me know.

       

      John Perkins

      UW-Madison Computer Sciences Department