3 Replies Latest reply: Aug 18, 2009 2:37 PM by P Spier RSS

    can't open CS3 docs in CS4.

    therayman Community Member

      I can't open an indesign doc made only a year ago. I have tried several but none of my old docs appear to open in CS4. Is there no backward compatibility? I am using the latest update version 6.0.3 557 on Vista x64.

      ray

        • 1. Re: can't open CS3 docs in CS4.
          P Spier CommunityMVP

          Older docs should open just fine.

           

          What is the file extension on the document you are having trouble with? How are you trying to open (Double-click, File > Open)? Do you get an error message?

           

          Is this isolated to older docs in general, specific docs, or are you also unable to sve and reopen a new file?

           

          What is the installation path you used for ID (what folder is it inistalled into)?

          • 2. Re: can't open CS3 docs in CS4.
            therayman Community Member

            I think I may have solved the problem although I have no idea why there is

            one. It appears to be a problem with opening files from my file server but

            only the first time. If I move the docs to the local machine I am working on

            they open OK and I can then save and re-open to and from the server?

            • 3. Re: can't open CS3 docs in CS4.
              P Spier CommunityMVP

              I don't have an expalnation for why, but network problems are not uncommon. Could be the time is out of synch.