there was discussion of this problem some time ago but without resolution. To test whether it was specific to my project or something in my environment, I opened the sample Clownfish School project. It opens fine, of course. I then added a Related Topics (RT) button to one of its topics and closed the project (I did add one topic link to the button). When I open the project again and select the topic I added the button to first, RH hangs.
This is the same behaviour I'm seeing in my own project. I can open a topic without an RT button first then proceed to open all other topics happily, but if I close all topics I cannot then open one with an RT button without it hanging again. That is, there has to be a topic without the button open at all times.
I'm running on my hard disk (under my Documents drive, which is on a D: partition), on an XP system, running RH7 patched to 7.03.01. I reinstalled RH7 this morning just in case that made a difference - it didn't. The RT button code is the standard produced by RH - I changed nothing at all there.
I did change to using Office 2007 about the time this began happening, but didn't notice any correlation between the two events.
All help appreciated.
I was running ArcGIS as part of the product I'm documenting. Removing it has fixed the Robohelp problem. Now I just need to work out why so I can run both concurrently. I assume they both try to use ActiveX in some way.