2 Replies Latest reply on Aug 20, 2009 3:42 PM by Scout's mom

    Drag and Drop not being recorded properly.


      I'm a fairly experienced Captivate user using version 3.0.  I am trying to record some drag and drop activity in an Oracle application and I just can't get it to work.  To be clear, I am NOT trying to create a drag and drop quiz question (so please don't tell me how to create drag and drop quiz questions, I already know how). I am trying to record the dragging of an icon from one area within the app to another (the actual visual drag). Whether I set the video to record full motion or trigger full motion recording with F9 (and stop it with F10), all I get is the initial click of the object and then the object after it has been set down in it's new location.  The actual drag of the object isn't recorded.  I checked my Flash player - it's version 9.  Any suggestions?



        • 1. Re: Drag and Drop not being recorded properly.
          Captiv8r Adobe Community Professional & MVP

          Hi there


          First, I'd suggest performing what I call a simple "sanity check". This should reveal to you whether the issue is with Captivate generically or if it's just that Captivate has issues with this one application.


          So try this. Open Captivate and minimize all apps. Then record dragging an icon from one location to another on your desktop. If Captivate doesn't record that properly, you have a Captivate issue. If it does, you know it's an issue with the application and the way it interacts with Captivate. In that case you need to consider other avenues. Perhaps use something like Camtasia Studio or Jing to capture, save as SWF and drop it where you need it in Captivate.


          Cheers... Rick



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          • 2. Re: Drag and Drop not being recorded properly.
            Scout's mom Level 2

            Captivate 3 is terrible at this kind of capture, so you might want to fake it a bit.  Turn off Full Motion capture.  Then press Print Screen before you start dragging.  Then drag a bit and Print Screen, drag a bit more and Print Screen, etc.  Then set each 'stop motion' slide to, oh, 0.1 or 0.2 secs.  To your viewer, you appear to be dragging, but . . .


            I think it's better to think about Captivate as less like a movie and more like a flip book.  You can create the impression of movement with a series of slides set to very short timing.  Let me know if that solves your problem.


            Leslie Bivens

            E-Learning Developer/Captivate Coach