2 Replies Latest reply on Aug 19, 2009 8:41 AM by MichaelKazlow

    Reader 9 causes message "Internet Explorer has encountered a problem and needs to close.  We are sorry for the inconvenience." whenever a tab is closed.

    dell46

      After installing reader 9, Internet Explorer gives the message: "Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." everytime I close an internet window. If I remove reader 9, the problem no longer occurs. Reinstalling reader 9 causes the problem to return. I got rid of reader 8.1.4 because it was not working properly. Any suggestions about this issue?

      OS - Windows XP Pro