7 Replies Latest reply on Sep 4, 2009 2:40 PM by Gordon Cahill

    Document is licensed for a different user account

    horse35

      i've searched around and found people with similar problems but not resolutions.  here what i did, paid for and downloaded an ebook from a website, first time installing ADE on my computer so bypassed the adobe id, didn't really think i needed it.  a few days later i wanted to view it on my laptop, so i created an id and disregaurded the warning that i wouldn't be able to access my books i already had.  well, needless to say, i can no longer view my ebook on the original computer i downloaded them on, logged into my laptop, activated my computer with the adobe id, downloaded the book again from the original website, and still got the error message.  so i can no longer view my ebook on any of my computers.  any help here would be appreciatted? doesn't make sense how activating a computer should erase access to original ebooks.  thanks