Is the form located locally on the computer or on the net? How much free hard disk space do you have? How much RAM? Have you tried upgrading to 9.1.3?
Thank you for the questions.
The form worked perfectly in Reader 9.1.
The problem started when I upgraded from 9.1 to 9.1.1 because of the
security issues. I am now using 9.1.3.
Our environment is using "Thin Clients" running on Terminal Servers.
The Terminal Servers are Windows 2003 Server with 50GB free space and 4
GB of RAM. We also use Roaming Profiles which may add to the confusion.
When I look at the Server Perfomance, Processor Utilization and Memory
Usage are low.
The form is on a Network Drive.
Strange that the problem started immediately afer the upgrade. No other
changes were made.
Let me know if I can add more information.
I realize that you mentioned that it worked in 9.1, so perhaps the problem is not related to RDP performance. However, you still might want to have a look at Ericom Blaze, a software product that accelerates and compresses standard Microsoft RDP. Blaze accelerates RDP performance by as much as 10-25 times, and helps deliver higher frame rates and reduce screen freezes and choppiness.
You can read more about Blaze at:
Or view a video demo at:
Hope this helps.