1 Reply Latest reply on Aug 22, 2009 1:53 AM by Luca Pianigiani

    Unable to Authorize Computer

    sharpie12345

      I am unable to "Authorize Computer" on a Virtual Machine workstation running Windows XP Professional SP3 using the product Adobe Digitial Edition - 1.7.1.1085.

       

      Additional Software Installed:

      Flash Plater 10.0.22.87

       

      Please see attached screen shot for the error message or lack of one -- it only shows an exclaimation point.

        • 1. Re: Unable to Authorize Computer
          Luca Pianigiani

          Same (similar) problem: when I tried to install ADE (I installed and used old versions, time ago), but I can't authorize it, because I receive this answer:

           

          E_AUTH_BAD_DEVICE_KEY . If I choose to NOT authorize the computer, the result is the same. Can I remove the software and try again with a "clean" situation? How? Thanks in advance

           

          Luca