Glossary Trouble: strange characters in final .chm output

[cj_1980]

Dear Expert,

I am pursuing a course in technical writing and have been asked to submit an Online Help Manual as part of an assignment. I used the RoboHelp 8 HTML to create the Help file and when i generated the final output, one of the terms in the Glossary Tab had an "ME=" prefix.

I tried renaming it in the Glossary file and generating it, but to no avail. Even when i deleted that particular term from the glossary list, it (the 'ME=') simply moved on to a different term!

I am attaching a screenshot of the same. I look forwarded to hearing from you!

P.S: I am a newbie to Adobe RoboHelp...so please explain the solution (if any!) like you would to a 2-yr old 🙂

Thanks in advance.

Cheers,

Carol

[Peter Grainge]

Teach a 2 year old RoboHelp, nah!

This is a novel one. I don't think I have seen anything like it reported. Make a copy of your project and then open the project's .glo file with a text editor such as Notepad.

See if there is anything in there that could be causing it. If not, try creating another glossary, pasting the definitions in from the dodgy one.

Post back if that doesn't help.

---

See www.grainge.org for RoboHelp and Authoring tips

[Peter Grainge]

Seems this isn't the first instance of the problem. RoboWizard sent me this link.

http://forums.adobe.com/message/88163?start=0

---

See www.grainge.org for RoboHelp and Authoring tips

[cj_1980]

Dear Peter,

Thank you for your help. I tried out your suggestions but they didnt seem to work. I visited the link that you sent...i think the problem was resolved on its own. I am not able to locate any 'Repair' option in my RoboHelp 8...is it because i am using a trial version?

Anyways, thank you for your time. I will keep you posted if i manage to work this out (or if it manages to work it out on its own!).

Have a nice day 🙂

Carol

[Peter Grainge]

The trial version is the same as the full version in every way, nothing is crippled.

The Repair option referred to is in Control Panel > Add / Remove Programs (Programs and Features - in Vista). There you can highlight any program and click Repair.

Worth a try.

---

See www.grainge.org for RoboHelp and Authoring tips