Audio set up crash

[ciaranoco]

I/m just new to captivate and I use vista OS with a logitech USB headset but when I try record I get the following error. I don't have problems with other e-learning apps for audio recording though.

I have tried reinstalling the drivers and reinstall cap 4 and I have disabled all start up services. Any one any other ideas? Note on the audio test Cap 4 does not detect an input voice though the headset option is listed in the audio devices. In all non-cap scenarion input microphone works fine(?)

Happy to hear of any siggestions people might have - not a good start for me.

[Captiv8r]

Hi there

And is your Vista of the 64 bit variety? If so, there are known issues (with no known solutions) on Vista 64 bit.

Cheers... Rick

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[ciaranoco]

Its 32 bit one - thanks for the quick response though.

Ciaran

[Lilybiri]

Since you are new: you can get the patch (see posting of Manoj) through the menu Help, Updates in Captivate.

[commando_dhruv · Accepted solution]

Hi,

Try to get the latest patch for CP4.

--

Manoj

[ciaranoco]

Thank you - yes that was the fix I required.

Ciaranoco