1 Reply Latest reply on Aug 26, 2009 9:42 AM by tzeng

    Air Install Corrupt? Cannot install anything, cannot uninstall AIR?

    Ron Jeffries

      It all started when TweetDeck stopped working. I tried to remove it, and it displayed a bunch of dialogs with squares instead of characters. I tried to install it and got a refusal to install from Air, message 2032.

       

      I started Prezi to see if it would run. Prezi runs, and said that it had an update. I tried to load the update and got a message that the update would not load.

       

      My guess is that my Air install is bad. So ...

       

      I tried to uninstall Air, and it told  me that it was going to break Acrobat. (Thanks a ton, do you have any idea what I paid for Acrobat!?!?)

       

      I decided to go ahead, and the uninstall hung and would not proceed.

       

      I tried to load Air on top of the existing install and it refused to install because it thought it was already installed.

       

      So now I can't update anything that relies on Air, and I can't uninstall it, and I can't reload it.

       

      Please advise ...