1 Reply Latest reply on Aug 26, 2009 11:24 AM by Mylenium

    Ai CS4 keeps freezing when I try to open a file - HELP!!!


      Mac OS X Tiger - Ai CS4 freezes when I try to open a file from either dbl-clicking on the file or opening within Ai. This happened all the time with Ai CS3 so I upgraded, now its happening with the new version. Do I need to allocate more memory to Ai?  If yes, how do I do that? I worked when I first installed, but now it will not allow me to open any of my files.  I do not receive an error message, and I have to force quit the app after it freezes. Can anyone help me with this problem?