I downloaded Adobe Reader 9.12. When attempting to install it I receive Error Message 1316.A Network error occured while attempting to read from the file. Since that time I have not be able to open PDF's previously stored on my hard drive and I am not able to open PDFs on-line. Can anyone offer advise as to the cause of the problem?
It is possible that the installer is trying to uninstall an earlier version of Adobe Reader, but cannot find all information to do that.
Use the Windows Installer CleanUp Utility to remove the previous version of Adobe Reader, then try the installation again.
What you suggested is what I also suspected. I did try the solution recommended but to no avail. Thanks anyway for trying.