C:\Documents and Settings\[your user name]\Adobe\Illustrator CS4\
I doubt that this is the issue, however. More likely your Word doc uses a non-standard font and has specific formatting options for paragraph styles, lists etc.. AI simply cannot use them. Thart whole import thing is really more a way of importing large amounts of text, not get a pre-formatted page. So to cut a long story short: You may need to check the formatting in Word and adjust it accordingly. Also, depending on what versions of Word you use, you may need to adjust the clipboard handling due to Office 2007 defaulting to XML...
Normally before i copy and paste i take all of the formatting off, so it is usally one big block of text. Also it is usually text in Times or Arial.
Thank you for letting me know where the prefs are. I will see if maybe that is it next time.
I am sorry for not understanding, what do you mean by checking the clipboard?
I have also been experiencing this problem -- hugely aggravating.
I have tried the interim step of copying to a generic .txt file via Notepad, and that often crashes as well. I have noticed that AI crashes more often when replacing existing text, than it does when adding new text to an empty text block, but it's still annoying.
I had about 20 crashes happen in the last 2 days as I tried to bring in info from multiple docs, all sent by different people. I have been submitting crash reports, but I am getting a bit tense over this issue!!
Does the text use paragraph styles? If so, you may just need to rip them out. And of course the old rules apply: Arial or Times as font, no fancies. Also, before you copy&paste, run the auto-correction (or turn it off entirely). Incorredctly flagged words have a way of getting in the way, probably due to how Word flags and contains them...
I'll certainly check those things out -- I've got to work in that same file on Monday with more edits coming in, so it will be a good time to test it!
However, I never had this problem with older versions of Illustrator, and I've been using the program since version 5.5! So it seems to me that something isn't working correctly, particularly if there are crashes when pasting from plain .txt files with no formatting, basic fonts, etc.
Ok, I think this is embarrassing for Adobe not to know the ansver?
Almost every time when I copy the text (from notepad (no formating), word...) into existing text, it crahses (arial or any other font).
Never for pasting new text?
CS3 works great, it only crashes in CS4.
I'm getting the same problem when pasting into an existing text box.
I usually paste notepad text into the text box and the Illustrator app will crash. Previous versions of Illustrator work fine, so this should be something Adobe should remedy. Users shouldn't have to massage the text so it pastes correctly.
I have read this post and followed all of the advice and for the life of me I can not copy text from Word to CS4 AI. It should be a simple process.
I removed all the formatting and I can copy it now.
I am getting similar problems, but from Powerpoint on PC.
All my text is unformatted and in Arial, and had never happended on previous versions.
The application is crashing even when putting to Notepad as well.
The only solution I have found is to coopy the text into an unformatted ai file and copy ALL the exsisting illustraor data into the new file as well.
I can do this all the time and looks like it needs a patch. PLEASE!
Same problem. It crashes when copying unformated text from a txt file into an existing text box. Ugh.
Illustrator CS4. MacBookPro. Snow Leopard 4gigs Ram.
After trying all sorts of things, I discovered that to paste into an existing textbox, that I needed to change all the formating in the existing textbox so that it was uniform. For example, if my existing textbox had both bold and normal font in it, I would get a crash or if there was more than one size, crash, an italics and normal combo, you get the picture. I thought I'd post that I was successful pasting into an existing box if there was uniform formatting to save the rest of you from pulling out all your hair.
I've been using Illustrator since version 6 and this is new to me. In fact, I didn't run into this when I was on Leopard, just Snow Leopard, but it since it is happening on Windows, I won't blame Steve Jobs for this one.
This is a particularly frustrating issue since most of my workflow involves pasting word docs from clients into Illustrator, it would be great if Adobe or anyone came up with a better fix.
Hope my breadcrumbs help someone else.
This has always been an issue when working with Word, especially when dealing with foreign glyphs. The solution I've found to work (in CS4) is:
1. Save your Word document as an RTF (rich text format) file
2. Place the RTF file (using file/place) in the AI file
Works like a miracle with all formating intact! Be aware of some confused letters such as the ampersand though. You can easily find and replace those. The unfortunate thing is that it won't actually know your character and paragraph styles. You'll have to reapply them in AI. Btw, this process works with PDF's as well.
Just curious has anyone tried turning off glyph protection in the preferences?
Yes, this solves the glyph problem. Thanks.
I'm having the same issue on Snow Leopard. Illustrator CS4 suddenly disapears. Originally the chunk of text is copied from MS Word. Then I paste it on TextEdit (which is set to plain text). Then paste it on my AI. POOF! out goes my work. Anyone found the solution for this yet? Thanks!
I pasted on to a new text block. Then eye dropper-ed the formatting from the other text blocks inside AI. No crashing this time. I guess this solved MY situation. Hope it helps others.