5 Replies Latest reply on Sep 1, 2009 12:55 PM by Sean_Wilson

    Can director open MX 2004 files?

    dewittbo

      I just upgraded to Mac Snow Leopard. I knew that MX 2004 10.2 was not compatible, but I was using 10.1 and thought it would be okay. Well, Snow Leopard won't run 10.1 either. I also have Director 11 installed. Snow Leopard will run that one, but I can't open or convert any of the 10.1 files with Director 11 because Director crashes when I try to do that.

       

      Does anyone know what might be going on here? Is there a way to open MX 2004 files in Director 11? I REALLY don't want to re-create all of my files in Director 11.

        • 1. Re: Can director open MX 2004 files?
          Sean_Wilson Adobe Community Professional

          What's the error message that D11 presents when it crashes converting D10 files? In general, you should be able to convert v10 files to v11.

           

          There are folks trying to determine how to run D10 under Snow Leopard - it seems D9 will run, so there's no apparent reason D10 shouldn't also.

          • 2. Re: Can director open MX 2004 files?
            dewittbo Level 1

            I am at home at the present time and not at the computer that has Director 11, so I can't say for certain. But, as I recall, there is no error message. When I try to load a MX 2004 file, or to convert one with Update Movies, Director asks for the file, then for a Language Code (?), and then it simply terminates with the message that Director 11 has quite unexpectedly.

             

            I can report what happens more accurately tomorrow when I am back at my desk.

             

            Bob

            • 3. Re: Can director open MX 2004 files?
              Sean_Wilson Adobe Community Professional

              Hi Bob,

               

              It probably doesn't matter what the error dialog says as it's unlikely to be something you can fix. I would suggest emailing Allen Partridge directly to make him aware of your problem: mailto:allenp@adobe.com and I'd also suggest logging a bug in the hope someone will take it seriously - the more noise you make, the more likely you are to get some traction. However, I'd advise against holding your breath and suggest you find someone able to convert your files for you - either on a Mac with an earlier OS (in case Snow Leopard has anything to do with it - which I think is unlikely), or on a Windows machine. Depending on file size I would be prepared to try one for you if that would help.

              • 4. Re: Can director open MX 2004 files?
                dewittbo Level 1

                Thanks, Sean, for your help. Since Director 11 >should< be able to open or convert MX 2004 files, might it be worthwhile to re-install Director 11? Might the initial install have been faulty somehow?

                 

                Bob

                • 5. Re: Can director open MX 2004 files?
                  Sean_Wilson Adobe Community Professional

                  It's worth a shot. It seems more likely there's something in the file/s that's tripping up D11 - it was very much alpha software that should never have been foist on the user base.