1 Reply Latest reply on Sep 15, 2009 3:24 AM by macrofireball

    After Recording, slides will not import to Captivate Project, Captivate suddenly closes.

    CaspianPolicy

      I am having a serious issue with my Captivate. When I am finished recording, I hit the END key and the import status bar appears, like normal. However, while attempting to import the recorded slides, suddenly a message appears saying "Adobe Captivate has encountered a problem and must close".

       

      This happens without fail, no matter how long I was recording for and no matter how big or small my captivate project. I have attempted to reboot, use a different captivate file, Uninstall and Reinstall captivate, deleted my Unused Items from my Captivate Library, etc etc - but to no avail. The same thing keeps happening. Also note that I have about 4gb of RAM on my computer, which should be plenty.

       

      Please help!

      CaptivateErrorMessage.jpg