I don't know what's causing the problem that you're describing, but I recommend against using the Help Viewer for After Effects CS3. I recommend that you either use the After Effects CS3 Help on the Web or the After Effects CS3 Help document in PDF. For After Effects CS3 and After Effects CS4, the Help document installed on your hard disk is not as complete and current as the HTML and PDF versions available on the Web.
Sounds like the CSS files are messed up. Can you verify that in C:\Program Files\Common Files\Adobe\Help\en_US\AfterEffects\8.0 the CSS and JS files match the other help systems? I agree with Todd, though, using the web help is just as good and better in terms of how up-to-date it is.
Thanks for the suggestions. I went in the help files and the Content.css files was blank for some reason. I copied over the one from photoshop and now After effects help works, except a few pages (like ABOUT THE WORKSPACE, etc.). Seems like some of the HTML files got corrupted. Not sure how that happened. Is there anway to reinstall just the help files?
And I know I should use the web. I do that too, but it's nice to have the offline help available if I want to look something up quick.
> And I know I should use the web. I do that too, but it's nice to have the offline help available if I want to look something up quick.
Trust me: Use the PDF for that purpose.
I'm the person who created those documents, and I'm telling you that the HTML version on your hard disk is less complete, is less current, and contains more errors.
Ok. Thank you.